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Broward County Contact Info

Broward County Governmental Center
115 S. Andrews Ave., Fort Lauderdale, FL 33301

Contact Us
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Mobile App

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  2. /Mobile App

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​Broward County Transit has enhanced your mobile experience by bringing trip planning, real-time bus tracking, and fare payment together in one app. Ri​deBCT offers a simple and convenient way to ride. This streamlined approach eliminates the need for multiple apps and delivers a more consistent, customer-focused experience designed specifically for BCT riders.​
 

  • Designed specifically for Broward County Transit riders
  • Track your bus, plan your trip, and pay your fare in one place
  • Trip planning powered by Google integration
  • Easy, secure payments with Apple Pay and Google Pay​
  • Download from Apple App Store and for Android on Google Play​.​​
     
  • BCT buses now offer real-time loc​​ation information on Google Maps​, SoFloGO App,​ Transit App, and Moovit App.​​​​​
     
  • SoFloGO App: The new SoFloGO mobile app brings together Broward County Transit, Miami-Dade Transit, Palm Tran, and Tri-Rail into one powerful, easy-to-use platform.
     
  • Transit Flash: Sign up for BCT's eNewsletter, Transit Flash, to receive service updates and rider news.

Read the RideBCT User Guide (PDF)
 

Now Available: Reduced Fare Pass Registration

In order to purchase reduced fare electronic bus passes in the Mobile App, you must visit one of our locations for a Customer Service Agent to create your account.

RideBCT App Registration is available at the following locations:

Broward Central Terminal
101 NW 1st​ Avenue​​
Fort Lauderdale, FL 33301​​
Hours: Monday - Friday, 8AM - 5PM​		Lauderhill Transit Center
1359 NW 40th Avenue​
Lauderhill, FL 33313
Hours: Monday - Friday, 8AM - 5PM

Northeast Transit Center
304 Dr. Martin Luther King Jr. Boulevard
Pompano Beach, FL 33060
Hours: Monday and Wednesday: 6:30AM - 2:30PM; Friday: 11AM - 5PM

Government Center West
1 North University Drive
Plantation, FL 33324
Second Floor​
Hours: Monday - Friday, 9-11AM and 2-4PM

Required Documentation:

Original documentation ONLY ( Photocopies will not be accepted)

  • Senior Fares (65 and older) - Proof of age is required. 

  • Medicare or Disability Fares - Proof of disability is required

    • A valid government-issued photo ID​ is also required.  All Medicare cards, doctor letters, and government-issued photo ID cards must be originals.

  • College Bus Pass – Current college photo ID card or a current copy of the student’s class schedule and a current photo ID​ is required.

  • Youth fares (18 years or younger) – Proof of age is required.​

​​​Read the Broward County Mobile ​App End-User License Agreement​​​
 

Agency Contact List

Frequently Asked Questions

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24 of 24 items

Updated Aug 13, 2026

You can download the App from Google Play Store or the Apple App Store .​

Updated Aug 13, 2026

After downloading the app, fill out the required fields, create a password and click “Register”.

Updated Aug 13, 2026

Click the “Forgot Password" link on the Login screen. The app will send instructions for password reset to your email. You may also contact BCT Customer Service at 954-357-8400 or cservice@broward.org​ for assistance.

Updated Aug 13, 2026

Open the menu, go to My Account, then find BCT Payment Account if you're on iOS or Broward County Transit if you're using Android. In the top right corner, tap on the three dots and choose Log out.​

Updated Aug 13, 2026

Yes, a valid credit or debit card, as well as Apple Pay and Google Pay, are accepted as forms of payment.​

Updated Aug 13, 2026

Yes, multiple passes can be purchased in a single transaction, however, only one pass type can be active at a time.​

Updated Aug 13, 2026

Go to “My Account" and select “BCT payment Account" Then tap to add “Payment Method."​

Updated Aug 13, 2026

You can store multiple passes, however, only one pass type can be activated at a time. ​

Updated Aug 13, 2026

Yes, a wireless connection is required to purchase passes. However, it is not needed to activate a previously purchased pass.​

Updated Aug 13, 2026

No. Two or more of the same pass (All day, 3-Day, 7-Day and/or 31-Day) cannot be activated at the same time until the original pass expires. Each individual needs to have their own device and created account.​

Updated Aug 13, 2026

Stored mobile passes have a lifespan of 10 years and will remain in your wallet until activated and used.​

Updated Aug 13, 2026

Select "Show all" in the My Tickets tab from the main menu to view the passes in your ticket wallet.​

Updated Aug 13, 2026

Once your pass expires it can no longer be used and you would need to purchase another pass. ​

Updated Aug 13, 2026

Upon activating your pass, you will receive a QR code on your phone. When you board the bus, place your smartphone, with the QR code visible on the screen, over the scanner on the farebox. The scanner will read the code and show the fare as paid. ​

Updated Aug 13, 2026

Contact BCT Customer Service at 954-357-8400 or cservice@broward.org for more details.​

Updated Aug 13, 2026

Yes, you will need to visit one of our 4 locations with a valid ID and proof of your disability or class schedule. Please visit our website Broward.org/BCT/Fares or contact BCT Customer Service at 954-357-8400 or cservice@broward.org for more details.​

Updated Aug 13, 2026

Click on the pass you want to activate, then tap the “Activate" button that comes up. The pass is only activated after you agree to the disclaimers.​

Updated Aug 13, 2026

No, once a pass has been activated it must be used within 10 minutes, or it will expire. ​

Updated Aug 13, 2026

If the passes have not been activated, they can be stored for later use. ​

Updated Aug 13, 2026

You have 10 minutes to use pass once activated before it expires.​

Updated Aug 13, 2026

This is the same application, so there is no need to download anything else. It now offers more updated features and a different appearance. However, you will need to log out and log back in to access the new updates.​

Updated Aug 13, 2026

The bus passes currently saved in your current account wallet will automatically be transferred to the Renovated RideBCT app version.​

Updated Aug 13, 2026

BCT does not provide transfers on Broward County buses. To transfer within Broward County, you must purchase multiple rides or a period pass (All-Day, 3-Day, 7-Day, or 31-Day), which allows unlimited rides for the duration of the pass after activation.​

To transfer to another agency, passengers may request a physical transfer ticket from the bus operator when getting off their bus at the transfer point, if they are transferring to Miami-Dade Transit (MDT), Palm Tran, or Tri-Rail. When boarding the transit service of the neighboring agency, the passenger should present the issued transfer ticket and must pay the applicable fare for MDT, Palm Tran, or Tri-Rail.​

Updated Aug 13, 2026
  1. Be sure that your phone screen is at the maximum brightness
  2. When scanning your QR code, please hold the long edge of your phone over the scanner, as in the picture below, to form a "+" sign with your phone and the scanner
  3. Be sure the farebox reader and scanner are both clean and properly lit.​​

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