SoFloGo

SoFloGO is a mobile app that lets you plan, pay for, and validate your transit trips across all four major public transportation systems in South Florida—Broward County Transit (BCT), Miami-Dade Transit (MDT), Palm Tran, and Tri-Rail—all from one convenient platform.

Yes! SoFloGO is compatible with Broward County Transit, Miami-Dade Transit, Palm Tran, and the South Florida Regional Transportation Authority (Tri-Rail). You can ride, transfer, and manage your fares across all four systems using one app.

Once you’ve created an account, you can add funds, purchase fare products (such as single rides or passes), and use the app to scan or show your ticket when boarding. SoFloGO uses mobile ticketing or QR codes, depending on the transit agency.

Transfers between systems follow each agency’s existing transfer rules. SoFloGO will apply the correct policy based on the fare product and agencies involved. Be sure to check each provider’s transfer guidelines within the app for clarity.

Yes. SoFloGO supports multiple wallets, so you can register using the same email you use with other transit apps (like the BCT Mobile App) without needing to create a new account.

You can purchase regular fares, daily/weekly/monthly passes, and reduced fares for eligible riders—such as seniors, students, and individuals with disabilities—depending on each agency’s offerings. All fare types are clearly labeled with their respective provider.

An internet connection (Wi-Fi or cellular) is required to purchase or activate fare products. Once activated, most tickets can be displayed offline. For the best experience, activate your ticket before starting your trip.

SoFloGO is available for both iOS and Android smartphones. Search for “SoFloGO” in the App Store or Google Play to download and begin using the app.

Your SoFloGO tickets are linked to your account—not your device. Just log in on your new phone using the same email and password to restore your active tickets and pass history.

Yes. You can use the same login credentials for both the Broward County Transit Mobile App and the SoFloGO App. However, each app maintains its own wallet within your account. Fare products purchased through one app are stored in that app’s wallet and cannot be transferred or shared with the other. To access your existing account in the SoFloGO App, go to My Account, select Broward County Transit, tap Join, and enter your email address and password. This will create a new regional wallet in your account for use with the SoFloGO​ App. Important: If you have a reduced fare account, only one wallet in your account can be classified as reduced fare. If one wallet is already active with reduced fare status, any additional wallet will default to full fare. If no wallets are active, the first one you create will be assigned the reduced fare status.​

Yes. Both apps can be installed and used on the same device. Each app will access its own separate wallet within your account.​

Yes. You can use each app on a different device while logged into the same account. Fair products will still be stored separately in each app’s wallet.

No. Fare products purchased through the Broward County Transit App cannot be transferred to the SoFloGO​​ App, and vice versa

If you’re experiencing a technical issue with the SoFloGO app (e.g., crashes, login issues, glitches), your request will be handled by the South Florida Regional Transportation Authority (SFRTA), which manages the app. If your issue relates to fare payments, ticketing, or service on a specific system (such as BCT, MDT, or Palm Tran), please reach out to that transit agency’s customer service directly. You can find all contact details in the FAQ section of the app or by visiting the SoFloGO support page.