311 Broward Call Center

Callers are provided a fast, simple and convenient way to reach trained, professional information specialists with no voice mail and no transferring from agency to agency. 311 Broward handles calls in any language and has English, Spanish and Creole-speaking specialists on staff. The center is open Monday through Friday between 8:30AM and 5PM.

311 Broward also operates the Homeless Helpline, where residents experiencing homelessness can call for assistance with shelter placement and other housing solutions. Call 954-563-4357 Monday through Friday between 8:30AM and 5PM. After hours support is available weeknights from 5-7PM and on weekends from 8AM-7PM.

Individuals with a hearing or speech disability can call Florida Relay at 711.

Submit Your Request Online

Residents can submit a request online too. 

How it works:

1. Submit
   Request a service or report an issue.
2. Review
   Once submitted, your request is reviewed by the appropriate County department and the work is assigned and scheduled.
3. Work
   We’re on it! Estimated times to complete requests vary by type.
4. Update
   If you opted in, you will receive status updates on your request.